Consult the special COVID-19 measures in place here
PORTAVENTURA PARK GUIDED VISIT
PortAventura Park offers you a new service to ensure that you enjoy your visit to the theme park in the most convenient and enjoyable way and get the most out of your time spent with us. Visit the park accompanied by a PortAventura guide who will explain the history of the resort, from the very beginning through to its newest attractions, the four 4-star themed hotels, water park and convention centre; everything that makes PortAventura the best European resort for your holiday. The guide will also provide information on height restrictions, show times, shopping, dining and restaurant reservations. All you have to do is think where to go next on this great adventure that awaits you.
Purchase admission and the PortAventura Express Premium wristband, and book this new service by calling 0808 234 3399, by e-mail to firstname.lastname@example.org or, if you are staying at a PortAventura hotel, at the hotel reception, and enjoy PortAventura Park in a unique and exclusive way! Only €350 per guide for 4 hours, €450 per guide for 6 hours and €550 per guide for 8 hours. The service includes:
* Visit available in Spanish, Catalan, English, French, Russian, German and Arabic. This service must be booked in advance and is subject to availability. Service available for up to a maximum of 8 people. This service may not be booked without purchase of the PortAventura Express Premium wristband and a deposit of €100. This amount will not be refunded under any circumstances.
**Minimum purchase required.
The theme park has got a wide parking for your vehicle. The rates of PortAventura's parking are the following: car €12, car in the preferential zone of the parking €14.50, campervans and trucks €12 and motorcycles €3.50.
In addition, PortAventura Park offer you a pick-up service for electric cars, by asking for your card (service subject to a deposit of €10) at the locker hire counter, next to ticket booths for groups.
GUEST SERVICE OFFICE FOR VISITORS WITH SPECIAL NEEDS
Click here to see the services that PortAventura World has to offer people with special needs.
What’s more, we work continually to adapt our facilities and make sure the architecture at PortAventura Park is fully accessible, so you can have the best possible time. Inside, you’ll find all the information you need about special rates, season passes, parking and access to the rides without architectural barriers for visitors with disabilities and reduced mobility, and those with certain neurodevelopmental disorders. A maximum of four companions are allowed (one of them must be an adult and fully able to take responsibility for care). You can also enjoy our shows thanks to unobstructed access in the places where the performances take place, accompanied by a maximum of one adult. Find all the detailed information here.
RENT OF PRAMS/WHEELCHAIRS
For your convenience, PortAventura offers the possibility to hire different types of pushchairs and wheelchairs. You can choose from: single pushchair (€7 + €3 deposit), double pushchair (€12 + €3 deposit), manual wheelchair (€9 + €3 deposit) and electric wheelchair (€32 + €20 deposit). Subject to availability. (Deposit will be refunded provided that the conditions stipulated at the time of hire are met.)
In PortAventura Park we offer you the possibility of renting a locker for €6. The same service is available In PortAventura Caribe Aquatic Park for €6 , as well as the possibility to rent a familiar locker for €9. Subject to availability
So you can enjoy the best attractions of the park in the most comfortable way, PortAventura offers you the possibility to leave your belongings before you get to the ride. Leave your backpack in these special lockers for only €1 and forget the extra weight. You can find them in four different points: Between Shambhala and Dragon Khan, at the entrance of Furius Baco, next to Tutuki Splash and at the access to Silver River Flume. Subject to availability.
DAY-CARE CENTRE FOR PETS (Kennels)
If you come with your pet, it will stay in the day-care centre for animals, the price of the service is €6/day. It is indispensable to present the sanitary certificate of your pet.
PHOTORIDE / VIDEORIDE
Do you want a souvenir of your trip on the Dragon Khan or a proof that you’ve achieved the highest point of Shambhala? Take your picture home in many different formats: paper, magnets, key chains or also in digital format in convenient USB wristbands. In the attractions with Videoride service you can also buy the DVD of your fantastic trips.
Download digital copies of your photos! When you buy tickets through our website, you will also have the option to purchase the DigiPass service, which will allow you to download images of the wristband wearer during the day on which it is valid. Simply ask for the photos at the Photorides of the attractions included in the service and download them from the website. More info available during the purchase process!
Make your purchases without worrying about carrying it. We will drop all stuff you've bought in the shops of the park at El Laboratorio - La Casa del Retrat, in Plaza Mediterrània, totally free, so you can pick it up when leaving the park.