PortAventura World, 13 March 2020

PortAventura World wishes to inform that the competent health authorities have adopted exceptional measures for the purposes of containing COVID-19, which means that we are obliged to delay opening. We will open when permitted by the health authorities.

PortAventura World will follow all instructions and recommendations resulting from these measures and take the maximum precautions in coordination with the health authorities. For PortAventura World, the health and safety of all our clients, employees and partners is our absolute priority.

For reservations at PortAventura World hotels changes and cancellations will be allowed without penalties until 1 May 2020.

At present, our telephone service is suspended, but we will continue to assist you at portaventura@portaventura.es.

For more information, click  click here.

We will continue to provide information through our website and social networks.

Travel agencies

Advantages of working with PortAventura

Sign up and receive benefits on both professional and personal levels:

Being able to manage client bookings from PortAventura’s website brings a whole range of advantages:


Being able to manage client bookings from PortAventura’s website brings a whole range of advantages:

  • The best rate available at any time.
  • Immediate confirmation.
  • Access to all kinds of rooms available at each hotel.
  • Last room availability. 
  • Deposit only required for the first night, except when booking through the Roulette hotel system, in which case reservations must be paid in full.
  • 10% discount (The 10% discount will be refunded to the same card with which the purchase was made once the agency’s details have been validated and provided that the payment has been made in full).

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Contact us:

(*) If you don’t have an agency code, sign up on our system and you will automatically receive your code and password so you can make as many bookings as you wish.

This code will be subject to PortAventura’s validation, as you must be a travel agent. PortAventura reserves the right to charge 100% of the booking payment without the discount applied if the information is false, incorrect or fraudulent.