PortAventura World, 13 March 2020

PortAventura World wishes to inform that the competent health authorities have adopted exceptional measures for the purposes of containing COVID-19, which means that we are obliged to delay opening. We will open when permitted by the health authorities.

PortAventura World will follow all instructions and recommendations resulting from these measures and take the maximum precautions in coordination with the health authorities. For PortAventura World, the health and safety of all our clients, employees and partners is our absolute priority.

For reservations at PortAventura World hotels changes and cancellations will be allowed without penalties until 1 May 2020.

At present, our telephone service is suspended, but we will continue to assist you at portaventura@portaventura.es.

For more information, click  click here.

We will continue to provide information through our website and social networks.

Consult frequently asked questions about access to PortAventura

Park tickets

Do PortAventura World online deals have the same price if purchased from the park ticket booths?
Do general admission tickets to the theme park have an expiration date?
Where do I collect tickets purchased via the PortAventura World website or by telephone?
What is the price of admission for children?
Does hotel accommodation include free admission to PortAventura Park?
Is there a separate ticket type for people who do not wish to go on the rides?
How do we prove that we are a large family to take advantage of the special rate on admission?
How do I prove disability to take advantage of the special rate on admission?
Where can I find promotional codes for discounts?
How many people are required for group bookings and how can I make a group booking?
Do I have to pay a supplement on my ticket or hotel reservation if there is a special event in the park?
What are the special opening times and prices for night tickets and White Nights in PortAventura Park?
What is included in a PortAventura Park entry ticket?
If it rains, do we receive a refund?