Consult the special COVID-19 measures in place here
All the information you need to plan your visit is available from the Guest Service Office for Visitors with Special Needs.
It will be necessary to provide official certification of a minimum disability of 33% at the time of collection. The Guest Service Office for visitors with special needs has all the information that you need to organise your visit.
Click here to see the services that PortAventura World has to offer people with special needs. These tickets must be purchased at the ticket booths or at the Guest Service Office for visitors with special needs.
What’s more, we work continually to adapt our facilities and make sure the architecture at PortAventura Park is fully accessible, so you can have the best possible time. Click here to read the PortAventura Park Accessibility Guide for people with reduced mobility. Inside, you’ll find all the information you need about special rates, season passes, parking and access to the rides without architectural barriers for visitors with disabilities or reduced mobility, and those with certain neurodevelopmental disorders. A maximum of four companions are allowed (one of them must be an adult and fully able to take responsibility for care). You can also enjoy our shows thanks to unobstructed access in the places where the performances take place, accompanied by a maximum of one adult. Find all the detailed information here.
Use of prosthetic limbs: Visitors who use any type of prosthetic limbs must ask PortAventura World staff if they are able to access the attraction.
Click here to see the PortAventura Park Operational Terms and Conditions.