PortAventura World, 13 March 2020
PortAventura World wishes to inform that the competent health authorities have adopted exceptional measures for the purposes of containing COVID-19, which means that we are obliged to delay opening. We will open when permitted by the health authorities.
PortAventura World will follow all instructions and recommendations resulting from these measures and take the maximum precautions in coordination with the health authorities. For PortAventura World, the health and safety of all our clients, employees and partners is our absolute priority.
All the information you need to plan your visit is available from the Guest Service Office for Visitors with Special Needs.
You can buy your tickets to the PortAventura World parks at the ticket sales offices or at the Guest Service Office for Visitors with Special Needs; you will be required to present an official document certifying that the holder has a recognised disability of at least 33%. All the information you need to plan your visit is available from the Guest Service Office for Visitors with Special Needs.
Click here to see the services that PortAventura World has to offer people with special needs.
What’s more, we work continually to adapt our facilities and make sure the architecture at PortAventura Park is fully accessible, so you can have the best possible time. Click here to read the PortAventura Park Accessibility Guide for people with reduced mobility. Inside, you’ll find all the information you need about special rates, season passes, parking and access to the rides without architectural barriers for visitors with disabilities or reduced mobility, and those with certain neurodevelopmental disorders. A maximum of four companions are allowed (one of them must be an adult and fully able to take responsibility for care). You can also enjoy our shows thanks to unobstructed access in the places where the performances take place, accompanied by a maximum of one adult. Find all the detailed information here.
Click here to see the PortAventura Park Operational Terms and Conditions.