Consult the special COVID-19 measures in place here
In order to protect the health of our clients and employees, the company has implemented all safety and hygiene measures stipulated by the authorities and certified by external auditors. This also includes PROCICAT's recent approval of the sector plan for theme and amusement parks. Within this framework, PortAventura World has received recognition through the “Safe Travels” initiative, the first global stamp on safety and hygiene for travel and tourism.
PortAventura World would like to inform visitors of the special measures in relation to COVID-19 that it will adopt on a temporary and exceptional basis. These may be modified at any time in accordance with the regulations and instructions issued by the competent health authorities.
We aim to comply with all public health regulations and recommendations.
Visitors will only be able to access the PortAventura World facilities if, at the time of the visit, they are not self-isolating at home, do not present symptoms, or are not in a quarantine period. Consequently, by accessing the PortAventura World facilities, visitors are confirming that they are in a position to do so.
In addition, in accordance with the new regulation approved by the Generalitat de Catalunya, PortAventura World will request the EU Digital COVID Certificate to access the bars and restaurants located within its parks and hotels. Children under the age of 13 years old are exempt from this process.
In view of the new measures, the internal capacity of all of the park's restaurants will be reduced to 50%. Regarding the shows performed in the different theatres within the park, these will operate at 70% capacity, as established by the regulations.
The park's capacity will be 70% of the capacity.
Likewise, as part of its commitment to continue guaranteeing safe leisure, PortAventura World will maintain all protection and hygiene measures. In this sense, it should be pointed out that the use of the face masks will continue to be mandatory in all park facilities, both indoors and outdoors, and it will be mandatory to maintain a minimum safety distance from others when in restaurants.
Download an updated version of your EU Digital COVID Certificate. The digital certificate will be requested at the entrances to the resort's restaurants and bars. Children under the age of 13 years old are exempt from this process.
The digital certificate will be requested at the entrances to the resort's restaurants and bars. Children under the age of 13 years old are exempt from this process.
PortAventura World reserves the right to refuse entry to anyone who does not comply with the aforementioned special measures in relation to COVID-19.
We would also like to inform visitors that our COVID-19 Health and Safety Protocol can be consulted at the Guest Service Office.
We thank you in advance for your cooperation and compliance with the special measures mentioned and with any instructions that may be verbally given by the PortAventura World staff.