PortAventura World we want to give you the opportunity to visit us and live an experience full of emotions during the 2020 season.




PortAventura World wishes to inform that the competent health authorities have adopted exceptional measures for the purposes of containing COVID-19, which means that we are obliged to delay opening. We will open when permitted by the health authorities.


Here you can find some answers to your doubts:

FAQs on our parks

When will PortAventura World open?
Will I be able to use the tickets I have?
I have a confirmed group booking. What do I need to do if the park is closed or if we no longer wish to go?
How can I keep up to date about all the news from PortAventura World?
What will the park experience be like when we visit them?

FAQS on our hotels

I have a hotel booking – can I cancel it or change the date?
If I change the booking and you are still closed on the new dates, what will happen?
For which dates can I make or modify a booking?
How can I modify or cancel my booking?
We are a group with a hotel booking – what do we need to do if you are still closed or if we no longer wish to go?
What will the hotel experience be like for holidaymakers?

FAQs on Club PortAventura

I’m a member of Club PortAventura – how does the park closure affect me?
I pay for my pass in direct debit instalments – what is the payment schedule considering the current situation?