Legal notice

PRIVACY POLICY

  1. Data Manager

Port Aventura Entertainment, S.A.U., hereinafter PortAventura World, with registered address at Avda. Alcalde Pere Molas, km 2, telephone (+34) 977 779 000 and e-mail portaventura@portaventura.es, is responsible for the files containing the personal data collected and processed by this web page.These files are duly registered in the General Data Protection Registry of the Spanish Agency for Data Protection.

  1. Data Collection

PortAventura World only collects the personal data that you provide us through the forms included in the website and our e-mail addresses.

  1. Uses and Purposes of Collected Data

In this web page, personal data are collected for the purposes that are detailed below. If you do not agree with any of them, you can notify us via the e-mail address portaventura@portaventura.es. The intended uses and purposes are:

  1. Purchase of Tickets and Passes

The information that you provide us through ticket and pass purchase forms will be used for the purpose of managing and billing the reservation and sale of tickets to our facilities.

  1. Hotel and Restaurant Bookings

The information you provide us through the hotel and restaurant reservation forms will be used to process your booking.

  1. Line 902

The personal data provided by our telephone hotline will be incorporated into our files for processing, for quality control purposes, as well as for the processing of any reservations or queries that you submit.

The data collected will be stored in accordance with the relevant confidentiality and security laws. If you wish you may exercise the rights to access, rectification, cancellation and opposition using the e-mail address info@portaventura.es or in writing, together with a copy of your national identity document, addressed to Port Aventura Entertainment, S.A.U. (Asesoría Jurídica), Av.

 Alcalde Pere Molas, Km 2; C.P. 43480, Vila-seca (Tarragona).

  1. Newsletter

Personal data collected through newsletter subscriptions, contact forms or reservation of tickets, passes, restaurants or hotels will be used to send you commercial information about PortAventura World products and services. If you do not wish to receive this type of information you can tick the corresponding box that you will find on the data collection form or communicate your wish not to receive this type of information to the e-mail address info@portaventura.es.

  1. Promotions, Competitions and Prize Draws

The information you provide us when taking part in promotions, competitions and prize draws will be used for the organisation and management of these events. Each promotion, offer or draw will have its own legal bases or particular conditions.

  1. Sending Information

PortAventura World will use the personal data that you provide on the contact forms or in e-mails in order to respond to any requests for information that you send us.

  1. Sharing of Data with Third Parties

PortAventura World will share your personal data to third parties in the following cases. If you do not want your information to be shared you can notify us via the e-mail address portaventura@portaventura.es. The cases for sharing information are:

  1. Legal Requirement

Your data will be shared with third parties (government bodies, administrative and judicial authorities, etc.) when provided for by law.

  1. Management of Payments

Your personal data will be communicated to third parties when necessary for the payment of the products or services purchased (banking and/or financial entities that own the means of payment used).

  1. Exercise of rights

At any time you can exercise the rights of access, rectification, cancellation and opposition by sending the corresponding request together with a copy of your official identity document (National ID, driver's licence or passport) to the e-mail address info@portaventura.es or to our postal address Port Aventura Entertainment S.A.U. (Asesoría Jurídica) Avda. Alcalde Pere Molas, Km 2; C.P. 43480, Vila-seca (Tarragona).

  1. Version

This privacy policy is dated 20/03/2017 and any changes to its terms and conditions will be published on this website.

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