PortAventura World, 13 March 2020
PortAventura World wishes to inform that the competent health authorities have adopted exceptional measures for the purposes of containing COVID-19, which means that we are obliged to delay opening. We will open when permitted by the health authorities.
PortAventura World will follow all instructions and recommendations resulting from these measures and take the maximum precautions in coordination with the health authorities. For PortAventura World, the health and safety of all our clients, employees and partners is our absolute priority.
For reservations at PortAventura World hotels changes and cancellations will be allowed without penalties until 1 May 2020.
For more information, click click here.
We will continue to provide information through our website and social networks.
Who is the Data Controller for the processing of your personal data?
Identity: PORT AVENTURA ENTERTAINMENT, S.A.U.
Postal address: Avda. Alcalde Pere Molas, km 2 43480 Vila-seca (Tarragona)
Telephone: (+34) 977 779 000
What is our purpose for processing your personal data?
In compliance with the provisions of European General Data Protection Regulation 2016/679, as well as all applicable Spanish laws, we inform you that PORT AVENTURA ENTERTAINMENT, S.A.U. processes the personal data collected when you sign up to our commercial communications to generate a consumer profile so that we can send you the most appropriate information about PortAventura World’s products and services through electronic communications.
How long will we keep your personal data?
Your data will be retained until you unsubscribe from the service.
What is the lawful basis for processing your personal data?
The lawful basis for the processing of your personal data corresponding to the purpose indicated in paragraph 2 above, is the consent of the interested person on voluntarily providing their email address (clear affirmative action).
To which recipients will your personal data be communicated?
Your data shall not be transferred to any third party, except organisations and public authorities (administrative or judicial) if required by law.
What are your rights when you supply us with your personal data and how you can exercise them?
You have the right to obtain confirmation as to whether PORT AVENTURA ENTERTAINMENT, S.A.U. is processing personal data concerning you, or not.
In addition, you have the right to access your personal data, as well as to request correction of inaccurate data or, as the case may be, request deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only retain it to bring or defend claims.
In certain circumstances and for reasons linked to your particular situation, you may oppose the processing of your data. PORT AVENTURA ENTERTAINMENT, S.A.U. will cease to process the data, except for legitimate compelling reasons, or to bring or defend potential claims.
You may also exercise the right to portability of the data, or withdraw consent provided at any time, without affecting the legality of the processing based on the consent before its withdrawal.
If you wish to exercise any of your rights you can contact us by sending a written communication to the e-mail address firstname.lastname@example.org, or to our postal address PORT AVENTURA ENTERTAINMENT, S.A.U. (Asesoría Jurídica), Avda. Alcalde Pere Molas, km 2 43480 Vila-seca (Tarragona). The request to exercise any of your rights must be accompanied by a copy of your official identification document (ID card, driving licence or passport).
Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public authorities for any complaint arising from the processing of your personal data.
Which cookies do we use?
To find out which cookies we use on this web page, remember that you can access our Cookies Policy through the following link: cookies policy